FAQ Title
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What is Maybank2e.net ?
Are the services available 24 hours a day?
Are the services available on weekends?
Can we access Maybank2e.net 24 hours a day? My holding company in New York wishes to check the funds position in Malaysia?
What are the minimum system requirements?
How can my organization benefit from the Maybank2e.net services?
Will I lose control of my cash management?
How do I know my account activities?
What are the services offered by Maybank2e.net?
Can Maybank2e.net interact smoothly with Windows XP or higher operating systems?
How do I access Maybank2e.net?
What if my ID gets locked up or freezes, will Maybank2e.net able to solve it as soon possible?
How soon can I expect a reply if a problem is logged via email or through the Maybank2e.net helpdesk?
Should a fraud occur or if data is hacked into during the transmission and this results in losses to the organisation, what is the limit that Maybank will indemnify?
Is there any subscription fee for using Maybank2e.net services?
How secure is Maybank2e.net?
Is an ID/password or security gadget required to carry out banking transactions?
Is it safe to transmit data files and secured bulk payments via the Internet?
Does the system create an audit trail so activity via Maybank2e.net can be tracked?
How can I check that modules I access are encrypted and secure?
Can an organisation have more than 1 authorised user?
Does a group of companies have to pass a resolution for access by
different users who perform payment transactions?
Can I apply for these e-facilities online?
Can I access Maybank2e.net authorise or verify transactions from abroad?
Do you provide helpdesk support if there is a problem with the system,
portal access or screen freeze during transaction?
Is there a cap or limit on funds transfers via Maybank2e.net?
Can I view all Maybank accounts such Term Loans and Trade Utilisation on Maybank2e.net?
Can my company apply for facilities such as OD (overdraft) and trade facilities online via Maybank2e.net ?
Can I submit online applications or other information to government agencies such as IRB or Zakat?
Does Maybank2e.net support customised reporting that allows users to export files to their own accounting systems such as SAP, Oracle, UBS or MYOB?

Do you offer complete payment /collection solutions both domestically and internationally?


 
Who is eligible to register for Maybank2e.net ?
How can my organisation apply for Maybank2e.net financial services?
How do I access Maybank2e.net ?

What if my ID gets locked up or freezes, will Maybank2e.net be able to solve it as soon possible?

How soon can I expect a reply if a problem is logged via email or through the Maybank2e.net helpdesk?

Should a fraud occur or if data is hacked into during the transmission and this results in losses to the organisation, what is the limit that Maybank will indemnify?



 
Is there any subscription fee for using Maybank2e.net services?

 
How secure is Maybank2e.net ?
Is an ID/password or security gadget required to carry out banking transactions?
Is it safe to transmit data files and secured bulk payments via the Internet?

Does the system create an audit trail so activity via Maybank2e.net can be tracked?

How can I check that modules I access are encrypted and secure?

Can an organisation have more than 1 authorised user?


 

Does a group of companies have to pass a resolution for access by different users who perform payment transactions?

Can I apply for these e-facilities online?
Can I access Maybank2e.net and authorise or verify transactions from abroad?

Can we access Maybank2e.net 24 hours a day? My holding company in New York wishes to check the funds position in Malaysia?

Do you provide helpdesk support if there is a problem with the system, portal access or screen freeze during transaction?



 

I currently use Maybank Desktop Banking to download and print my transaction statements. Does Maybank2e.net provide this facility?

Is there a cap or limit on funds transfers via Maybank2e.net?

Can I view all Maybank accounts such Term Loans and Trade Utilisation on Maybank2e.net ?

Can my company apply for facilities such as OD (overdraft) and trade facilities online via Maybank2e.net ?

Can I submit online applications or other information to government agencies such as IRB or EPF?

Does Maybank2e.net support customised reporting that allows users to export files to their own accounting systems such as SAP, Oracle, UBS or MYOB?

Do you offer complete payment/collection solutions both domestically and internationally?

What are the cut off / batch processing times ?


 

What is eDividend?

What are the types of eDividends report available?

What are the special features of eDividend?
   


 

What is the function of einquiry?

Who is eligible to register for einquiry system?
Who should sign up for this service?


 

What are the features of online payment service?

What kind of payment can be made through ePayment?
How can I benefit fromePayment?
To whom that I can make the payment?
How does the process flow will look like?
Can the beneficiary come from other bank?
What is the maximum payment amount?
Will there be minimum transfer amount?
What is the maximum transaction volume?
Is it possible if that I want to stop the payment being made to the beneficiary?
How do you register as a user?
What are the documents needed for the registration?
Do I need to have a current account with Maybank?
How do I know that my payment has been made?
What are the procedures if I wish to stop my payment?
If my computer crashes or get disconnected from the internet by power failure, how will I know my transaction is successful?
How secure is it?
How much will it cost your company/organisation?


 

What is ePayroll?

How can I benefit from ePayroll?
What are the features of ePayroll?
Do I need to have an account with Maybank?
Can I make fund transfer to non Maybank account holders?
How do I know if the salary payment has been made to the staff account?
How long does it take for the payment to make credited into staffs’ accounts?
Will there be minimum payment amount?
What is the maximum transfer amount?
What is the maximum transaction volume?
Is it possible for me to stop making the payment?
How often the transaction being processed and updated?
If my computer crashes or get disconnected from the internet by power failure, how will I know my transaction is successful?
How secure is it?
How much will it cost your company/organisation?
Who is eligible to register as a user?
How do you register as a user?
What are the documents needed for the registration?


 

What is cheque outsourcing?

What is the benefit of cheque outsourcing?
What are the types of cheque outsourcing?
What is Cashier’s Order?
What is Manager’s Cheque?
What is Customer’s Cheque?
What is the different between the personal cheque and the cheque outsourcing?
Why should I subscribe for the cheque outsourcing services?
Can the organization asked for cheque customization?
Who should I contact if I am interested to customize my cheque?
How long does it take for the cheque customization?
Will there be any cost incurred for the cheque customization?
Is the cheque customization applicable to all cheques?
How much will it cost my organization for using cheque outsourcing?
How do you register as a user?
What are the documents needed for the registration of cheque outsourcing services?
Do I need to have a current account with Maybank?
How do I know how many cheque has been issued?
How secure is the cheque outsourcing?


 

What are mobile services?

What is the function of mobile services?
What is the difference between the create message and create alert template?
What is the function of M-Broadcast?